Tristan was great
Tristan was great at explain what he was doing.
Tristan was great at explain what he was doing.
I have a maintenance contract with Air-Tro… it was February and I had not heard from you so I called. A technician was sent out to perform the service quickly and he was both on time and called before he arrived. I’m very pleased with Air-Tro service.
Your techs are always corteous and polite and very knowledgeable. If I ask a question they donÆt seem rushed and take the time to explain. Awesome!
Early today a generator switch failed causing a loss of power to our computer room a/c systems. We called Air Tro and even though it was not their system problem, Kevin Alex and Dave showed great creativity in creating a temporary solution until the final solution with our generator could be fixed.
Sometimes no one answers the phone. But generally things went as expected. Please keep up the good work.
Dave is great and always takes time to explain thoroughly what is wrong and what needs to be done to fix it.
Air-Tro repairmen are always courteous and professional and know what they’re doing. They take care of service and/or repairs and do not push for unneeded work.
I always appreciate Air-Tro’s experience, expertise, and honesty.
Technician, Ryan, was pleasant, efficient and stayed until a erratic compressor was working well.
I can highly recommend Air-Tro in Monrovia. I’ve been extremely impressed with their service.
Posted on: 4/11/2018