I enjoyed the interaction
Tech was professional about his work and answered questions about the AC system in detail. I enjoyed the interaction. Hector arrived on time with face mask.
Tech was professional about his work and answered questions about the AC system in detail. I enjoyed the interaction. Hector arrived on time with face mask.
Friendly staff and mindful workers during the pandemic.
The installers showed up on time, worked the full day the first day, and worked until the job was completed the second day. They were clean, neat and respectful. They cleaned up any mess that was made and left my house looking as good as it looked when they arrived.
We have used Air-Tro ever since we moved to Arcadia and find them to be honest and helpful with our a/c and heating needs.
The installers arrived on time and completed the install in 1 day! They were clean and respectful of my home. Once complete they walked me through the entire operation. The system works better than anticipated!
I have used them only for preventive annual maintenance. So far so good. They seem well organized.
Tried and true service. Thank you!
Service guy Jaime Orozco impressed us with his courtesy. He really went over and above, and charged us basically the minimum for what this job required. I’d trust him in our home even if we weren’t here- he was that nice a guy! It’s nice to know there are companies like this still out there.
Air-Tro installed our central air/heating unit 23 years ago. We have them service our unit two times/year per their recommendation. Their servicemen are professional and reliable.
We have been residential Air-Tro customers for more than 20 years, and we would not consider anyone else to provide air and heating service. Even when we moved 30 miles away (five years ago), we asked them to provide service at our home and they have continued to deliver outstanding service for us.
Completed all the work inside and then went outside to check the outdoor equipment. It all took about an hour to finish everything. Completed the paperwork, explained to me exactly what he did, took payment and left. He sent me pictures of what he checked so I know exactly what he did. Great!
Air-Tro is very proactive, professional, well-priced, and have a great team. I’m always impressed by their very high level of knowledge and great customer service. I highly recommend them.
Posted on: Google 6/4/2020