Residential

Response is always good

We chose Air-Tro because of reputation and location. Response has always been good. Technicians Tristan Hunter and Ruben Gamez have been the most recent technicians. They are professional and personable, and do a great job. I have recommended Air-Tro to several friends for either new installatio

- Lester & Pelaitai W., ,
Posted on: 2/23/2019
Work done: Installed new digital EZ Reader thermostat
Technician: ,

We are very pleased

We were very pleased with the work you provided us. Your technition was very knowegable about your product and completed work in a very timely manner without any trouble. We would recommend your company to anyone that needs it without any hessitatoin our lives are back to mormal thanks to you.

- Cookie And Ricky R., ,
Posted on: 2/21/2019
Work done: Replaced rooftop package unit with new combination heating/cooling system.
Technician: ,

Tenacious at figuring out problems

I just had a technician by name of Alex fix my ”very old wall heater” He was so tenacious at figuring it out, professional all the time. Thank you John for your excellent service from getting a tech out as i was ‘freezing’. I will continue to keep Air-Tro as my ”go to” company for air conditione

- Marta A., ,
Posted on: Google 2/21/2019
Work done: Remove old wall heater and install heat pump split system.
Technician: ,

The best

Our regular guy is the best. Always on time and exceedingly polite.

- Bruce B., ,
Posted on: 2/19/2019
Work done: Replace damaged condenser fan blade and fan motor
Technician: ,

Very professional and courteous

Douglas was very professional, courteous, and did not waste time getting his work done. It was a rainy day and I was relieved that he brought he own shoe covers so he would not track water into the house. He is a good representative of the excellent service I’ve come to expect from Air Tro.

- Trudi K., ,
Posted on: 2/14/2019
Work done: Planned Service
Technician: ,

We use them faithfully

Ruben was the technician who serviced our units and he was professional and able to solve the problem. We’ve used Air-Tro the last ten years faithfully.

- Jonathan K., ,
Posted on: 2/14/2019
Work done: Diagnosed and repaired system
Technician: ,

Courteous and knowledgeable

Contacted me to set up regular appointment. Arrived at agreed to time, called just before arriving. Performed in a timely manner. Cleaned up before leaving. Technicians were courteous and knowledgeable.

- John B., ,
Posted on: 2/13/2019
Work done: Rebuilt system return duct and replace return grill
Technician: ,

Very Helpful

Andrew was very helpful, but my heater is still not working correctly. It wouldn’t come on at all last week, when it was very cold (the default temp is 60 and the readout showed indoor temps in the 50s). It won’t come on when I set it to higher than 60, but oddly enough, it was on when I got home l

- Danielle R., ,
Posted on: 2/12/2019
Work done: Clean flame sensor to restore furnace operation
Technician: ,

Exceeds our Expectations

The unit exceeds our expectations. It is extremely quiet and powerful. Emmanuel & his staff were awesome. Emmy explained everything step by step, then showed up on time, was clean & thoughtful.

- Laurie W., ,
Posted on: 2/12/2019
Work done: Replace crawlspace furnace and backyard condenser with new high-efficiency equipment. Install all-new crawlspace ductwork including new return.
Technician: ,