Kevin Berry, in our opinion, is the epitome of a great salesman – and is a definite asset to Air-Tro, Inc. We have worked with him on several projects – he has consistently surpassed our expectations. His communication skills are excellent. He is the reason we have stuck with Air-Tro for so long.
The service was great. The technician arrived as scheduled. The issue was found to be a flame sensor. The tech was able to repair the sensor, saving us some additional replacement charges. He was professional and friendly.
It was very easy to set up an apt. The technician arrived on time. Pleased with the service
Good service person. Courteous and thorough. However, he wore his shoes in my light-color carpeted sitting room and left some black marks (perhaps from my roof) on the carpet that we could not remove entirely. I did not notice it until after he had left. Recommend that you use plastic shoe covers as
The technician was very nice and accommodating, explaining what went wrong and making sure I understood. I felt respected and taken care of. Bravo!
i HAVE BEEN VERY SATISFIED WITH AIR TRO. i HAVE A MAINTENANCE AGREEMENT
Always a great experience.
I went with AIR-TRO because of your prompt response, reputation, and product pricing .Jose Hernandez came to our home and gave me a detailed, straight forward explanation of the size of the Mitsubishi split system I needed. He did not try to up-sell me. His fair pricing and installation recommenda
Service tech was extremely polite and did a good job.
Your organization has installed my airconditioning and heating units for the past 30+ years and the servicemen who come for the installation and/or the maintenance are courteous, professional, and helpful in providing information whiile the work is being done and also upon completion. Thank you for
Aaron was punctual, on-time, courteous and responsive….
Posted on: 1/19/2018