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Our service tech was great
Ryan our service tech was great – knowledgeable advised but did not pressure or ‘sell’ recommended service and other options but informed us. Thank you
Residential
Your technician was impressive
Your technician was impressive. He explained the functions of the various components of the overall heating system and advised that insulation should be installed. I really appreciated his attitude and detailed comments.
- Paul Z., , Los Angeles
Posted on: To Your Success 1/5/2017
Posted on: To Your Success 1/5/2017
Work done: Routine Service
Technician: , Dale Travis
Very happy
I was very happy with the service; they were prompt in getting me a quote and the installment of my new ac/heat unit was done quickly and efficiently.
- Helen S., , Monrovia
Posted on: To Your Success 1/4/2017
Posted on: To Your Success 1/4/2017
Work done: Replaced rooftop gas/electric heating and cooling unit
Technician: , Donald Class III
City inspectors told us Air-Tro *never* has problems.
They were efficient and experienced as well as clean and courtesou. The city inspector says he never has problems when checking Air-Tro work. Nice to hear!
- Susan & Richard A., , San Marino
Posted on: null 12/30/2016
Posted on: null 12/30/2016
Work done: Remove old equipment and abate old asbestos ducts. Install new high efficient equipment and ductwork.
Technician: , Donald Class III
Very nice & helpful
Emmy & Mikey were very nice and helpful!
- Janet H., , Pasadena
Posted on: null 12/30/2016
Posted on: null 12/30/2016
Work done: Take out obsolete system. Install new 3 ton furnace and air conditioner and all-new ducts with insulation and sealed vapor barrier.
Technician: , Emmanuel Ramirez
Serviceman explained everything
Serviceman was very knowledgeable and explained everything he did as he went along. He was friendly and courteous. Definitely will use Air-Tro again.
- Ann M., , Bradbury
Posted on: To Your Success 12/29/2016
Posted on: To Your Success 12/29/2016
Work done: Fixed bad connection
Technician: , Dale Travis
A great customer experience
AirTro has always been a great customer experience. Responses are always timely and technicians are knowledgeable courteous and professional.
- Antonio & Sakae M., , Altadena
Posted on: To Your Success 12/28/2016
Posted on: To Your Success 12/28/2016
Work done: Replace bad condenser fan motor
Technician: , Jose Coreas
Polite and helpful
The technician was polite and helpful. He checked my heating and air conditioning system reset my programmer and changed my filter.
- Lily J., , Los Angeles
Posted on: To Your Success 12/28/2016
Posted on: To Your Success 12/28/2016
Work done: Inspection of new wall heater
Technician: , Ramon Echeveste
They are great
They are great we have had air and heat installed by them as well as bi annual maintenance, and repairs. We have used them for 13 yrs.
Courteous and professional
The technicians were courteous and professional and completed the job sooner than estimated which was really nice. Thanks!
- Janet M., , El Monte
Posted on: To Your Success 12/23/2016
Posted on: To Your Success 12/23/2016
Work done: New furnace and cooling coil
Technician: , Christopher McGill
Air-Tro was excellent
Your competitors all tried to oversell me. Jose your consultant knew what he was talking about. He got me a good price and came up with a better unit. Air-Tro was excellent from initial contact through completion.
- Fred P., , Los Angeles
Posted on: null 12/22/2016
Posted on: null 12/22/2016
Work done: Provided and installed a Mitsubishi ductless split system with high wall air handler.
Technician: , Mario Agundez
Chris is excellent.
You did the original installation and have done the maintenance ever since. Chris is who regularly does the service and he is excellent.
- Jerry G., , Studio City
Posted on: To Your Success 12/21/2016
Posted on: To Your Success 12/21/2016
Work done: Planned Service
Technician: , Christopher Cervantes
Posted on: To Your Success 1/7/2017