Reviews

Customer Reviews

Very Helpful

Mario and Ben (?) Richter were very helpful. Thought your estimate was high, but eventually the problem was fixed in a less expensive way. Thank you.

- Walter M., ,
Posted on: 1/7/2019
Work done: Routine Service
Technician: ,

I can’t say enough about them

The tech came to our house on time. I think his name was Mike. I would love if he could come service our equipment whenever we have issues. I can’t say enough how great, professional, personable he was. He should probably have his own business. I thank him 100 times for being the best he could

- Katherine M., ,
Posted on: 12/24/2018
Work done: Replace defective furnace circuit board
Technician: ,

Amazing HVAC operation

Air-Tro is an amazing HVAC operation in the business of taking care of all of your needs! Tristan Hunter is an amazing Service Professional that has so many years of experience. Tristan will make sure you are comfortable and safe in your home. His ability to communicate my needs and wants was easy t

- Steven D., ,
Posted on: Google 12/19/2018
Work done: Planned Service
Technician: ,

Very Good

I wish there was a ”Very Good” rating option because the service was better than good and not quite excellent. My only complaint is that when I called to schedule service, I told the customer service tech that I needed someone familiar with First Company heating systems however, the technician yo

- Joseph R., ,
Posted on: 12/18/2018
Work done: Repaired electrical short
Technician: ,

Quick response

Peter jager responded quickly and got our heating needs addressed as soon as possible. He also stopped by during the week and called to follow-up after the job was done. Matthew, our installer, was great.

- Janet C., ,
Posted on: 12/17/2018
Work done: Installed 3 zone system with new equipment and ductwork
Technician: ,

Air-Tro is great!

Air-Tro is great! Had an extremely competitive price and they were so nice and worked around my busy schedule. Everyone I.ve worked with has been very kind and knowledgable.

- Erica C., ,
Posted on: Google 12/12/2018
Work done: Used a crane to remove a rooftop 2 ton packaged gas/electric heating and air conditioning unit. Replaced it with new system.
Technician: ,